ISO9001:2015 Certified

Zygology Ltd operates a quality management system that currently meets the requirements of ISO 9001:2015.
We perform regular internal and external audits and undertake management reviews to ensure compliance. We constantly measure the effectiveness of our system and look for ways to improve these systems and our working practices. 

We are registered and assessed annually to UKAS standard.

CLICK ON THE IMAGE BELOW FOR A PRINTABLE COPY OF OUR ISO CERTIFICATE

Quality policy

At Zygology Ltd we aim to provide quality fastening products and high levels of customer service. Our primary focus is to develop business across a broad spectrum of clients and provide innovative fastening and assembly systems promptly and to support this with sound technical advice.

 
We shall provide adequate resources for:

• Meeting planned targets and policy objectives
• Training and development of personnel
• Ongoing improvement of the Management System, Products, and Services

Communication/information

Future organisational aims and staff developments shall be communicated to ensure all employees are kept informed of our performance and direction.

We are committed to providing products/services that comply with:

• Our customers specified needs and expectations
• Current version of ISO 9001
• All necessary regulatory and legal requirements

Customer Feedback

We shall obtain regular customer feedback in order to continuously improve every aspect of our organisation performance.

Customer Complaints

We will analyse the root cause of any complaint and take appropriate action to prevent recurrence.

Equal Opportunities

We will ensure that all job applicants and employees do not suffer unfair discrimination because of their race, colour, nationality, ethnic origin, religious beliefs, social class, disability, marital status, family situation, age, or gender.

Health and Safety

We are committed to the well being of our employees and visitors and will provide the necessary work environment to achieve this.

Employee Feedback

All employees are encouraged to identify problems and make suggestions to improve all aspects of our working practices. These will be considered by senior management and appropriate actions taken and communicated.